Privacy Policy for Chaze

Last Updated: January 28, 2026

In short (and plain English): We respect your privacy. We collect only the information necessary to provide Chaze's features, we do not sell your data, we do not use it for advertising, and we do not track you across apps or websites. Your data is used only to make the app work as intended.

Introduction

Chaze ("we," "our," or "us") operates the Chaze mobile application. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.

Information We Collect

Account Information

When you create an account, we collect:

Email address
Phone number
Store name
Store address
Password (stored securely using encryption)

Order Information

When you place orders, we collect:

Order details (products, quantities, prices)
Delivery address and phone number
Optional product comments

Device Storage

We store cart items locally on your device. This data is not transmitted to our servers until you place an order.

How We Use Your Information

We use your information to:

Create and manage your account
Process and fulfill your orders
Contact you regarding your orders
Maintain order history for your reference
Improve our services

Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud database service. We implement industry-standard security measures to protect your personal information, including:

Encrypted password storage
Secure HTTPS connections
Row-level security policies

Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

Service Providers: We use Supabase for authentication and data storage
Legal Requirements: When required by law or to protect our rights

Your Rights

You have the right to:

Access: View your profile information within the app
Update: Modify your profile details at any time
Delete: Permanently delete your account through the app settings

Account Deletion

When you delete your account:

Your profile information (email, phone, store name, address) is permanently deleted
Order history is retained for business records but is no longer linked to your identity

Data Retention

Active accounts: Data is retained while your account is active
Deleted accounts: Profile data is deleted immediately; anonymized order records are retained for business purposes

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: chaze@ondoro.io